01
Overview
"We built this company on trust. Your data, your manuscript, your story — all of it belongs to you and only you. This policy tells you exactly how we treat it."
Authors Publishing Hub ("we," "us," or "our") is committed to protecting the privacy of every author who contacts us, uses our services, or visits our website at authorspublishinghub.com. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have.
By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you have questions, please reach out — we answer them plainly and promptly.
The short version: We collect only what we need to provide our services. We never sell your data. Your manuscript is private. You can request deletion of your information at any time.
02
Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically when you use our Site.
Information You Provide
Contact Forms
Name, email address, phone number — provided when you submit an enquiry or book a consultation.
Manuscripts
Your manuscript files — uploaded voluntarily when requesting editing, publishing, or ghostwriting services.
Project Details
Genre, book title, publishing goals — shared when completing our onboarding or contact forms.
Correspondence
Email content and notes — maintained to provide accurate and consistent support throughout your project.
Information Collected Automatically
- IP address, browser type, and device information collected via standard server logs
- Pages visited, time spent on site, and referral sources — used in aggregate to understand how the Site is used
- Cookie data — see Section 08 for full details on what cookies we use and why
03
How We Use Your Information
We use the information we collect solely to deliver, improve, and communicate about our services. We do not use your data for any purpose unrelated to your publishing journey with us.
- To respond to your enquiries and provide the services you have requested
- To assign the right consultant, editor, designer, or ghostwriter to your project
- To communicate progress updates, revisions, and approvals throughout your project
- To send service-related emails — invoices, timelines, and delivery notifications
- To send marketing communications, if and only if you have explicitly opted in
- To improve our website and services based on aggregate, anonymised usage data
- To meet our legal and contractual obligations
We will never use your manuscript content for any purpose other than the service you engaged us for. We will never use your personal information to train AI models, sell to advertisers, or use for any commercial purpose beyond your project.
04
Manuscript Confidentiality
"Your manuscript is the most personal thing you can share with us. We treat it with the highest level of care and discretion — without exception."
Any manuscript, outline, synopsis, chapter, or written material you share with us is treated as strictly confidential intellectual property. Access is limited only to team members directly working on your project.
- Manuscripts are stored on encrypted servers accessible only to authorised personnel
- No manuscript content is shared with any third party without your explicit written consent
- Manuscript content is never used for promotional, editorial, or AI training purposes without your permission
- Upon project completion or upon written request, manuscripts can be deleted from our systems
- A Non-Disclosure Agreement (NDA) is available on request before any material is submitted
05
Data Sharing
We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances, and only to the minimum extent necessary:
Service Providers
Trusted third-party services (e.g. email platforms, secure cloud storage) who process data on our behalf under strict data processing agreements.
Distribution Partners
Only the book metadata required to list your title (author name, genre, ISBN) — never personal contact information or manuscript content.
Legal Requirements
If required by law, court order, or government authority — we will notify you if we are permitted to do so.
Business Transfer
In the event of a merger or acquisition, your data would transfer to the successor entity, who would be bound by this policy.
06
Data Security
We implement industry-standard security measures to protect your personal information and manuscript files against unauthorised access, alteration, disclosure, or destruction.
- All data transmitted through our Site uses SSL/TLS encryption
- Manuscript files are stored on encrypted, access-controlled servers
- Internal access to personal data is restricted to those who need it to fulfil your service
- We conduct regular security reviews of our systems and processes
No method of transmission over the Internet is 100% secure. If a breach affecting your data occurs, we will notify you promptly in accordance with applicable law.
07
Your Rights
Depending on your location, you may have the following rights regarding your personal data. We honour all of these regardless of where you are based.
Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data and manuscript files from our systems.
Right to Object
Object to the processing of your data for marketing purposes at any time.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Withdraw
Withdraw any consent given at any time, without affecting prior processing.
To exercise any of these rights, email us at hello@authorspublishinghub.com. We will respond within 30 days.
08
Cookies
Our website uses cookies — small text files stored on your device — to improve your experience and understand how the site is used.
- Essential cookies — necessary for the website to function correctly. Cannot be disabled.
- Analytics cookies — help us understand visitor behaviour in aggregate, anonymised form. You may opt out.
- Preference cookies — remember your settings and choices across visits. You may opt out.
We do not use advertising cookies or tracking pixels that follow you across other websites. You can manage cookie preferences in your browser settings at any time.
09
Data Retention
We retain personal data only for as long as necessary to provide our services or as required by law.
- Contact and project data is retained for 3 years after the conclusion of your project
- Manuscript files are deleted upon project completion or upon written request — whichever comes first
- Financial records may be retained for up to 7 years to comply with legal obligations
- Marketing opt-in records are retained until you opt out or request deletion
10
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us. We take every privacy enquiry seriously and respond within 48 hours.
Authors Publishing Hub